Delivery and Installation FAQ
Find answers to the most common questions regarding delivery and installation of our natural stone veneers.
Support pageThat’s right! With a minimum order of $10,000 and standard access, we offer FREE delivery to the lower 48 states. Orders under $8,000 have flat rate shipping of $500. A Forklift or skid-steer with pallet forks is required on-site at the time of delivery. Find out more about our packaging and delivery.
The pallets will be delivered to your residence or job site. Your contractor is required to have a forklift or skid loader on-site to unload and move the pallets. The trucking company will call you in advance to schedule a delivery appointment. Find out more about our packaging and delivery.
No, the natural stone veneer adheres directly to the wall and is supported by the wall itself. Any structurally sound wall can have natural stone veneer applied to it. Read our installation overview.
Yes, please contact us for a custom quote.
Although not necessary, sealing the stone can help bring out the color and protect the stone. Read more about cleaning and sealing natural stone.
The average installation cost is around $20 per square foot, but it can range from $10-$30. There are multiple factors affecting the cost of installation. Read more about the cost of installation.
We package per order so you can purchase only the amount you need.
The natural stone veneer is crated or neatly stacked on pallets and then shrink-wrapped or covered with wire mesh. Standard pallets contain 100 square feet of flats or 50 linear feet of corners. Find out more about our packaging and delivery.
Most orders take four to six weeks from the time the order is placed to the time the stone is delivered as they are cut to order. If you need stone sooner check out our ready to ship options.
Typically, professionals will order an additional 10% of material to allow for cutting and flexibility to achieve a desired look. Find out more about calculating quantity and waste factor.
Yes, all of our natural stone veneers can be installed in cold climates without any issues. We only quarry high-density low water absorption stone. A mortar joint must be used on exterior applications with a freeze/thaw cycle. Read more about our product quality.