At the Quarry Mill we are committed to craftsmanship, lasting quality and most importantly our customers' 100% satisfaction. We offer the industry's best satisfaction guarantee and lifetime warranty to cover all our natural stone veneers.
Not all natural stone veneers are created equal. Our Value-Price Guarantee takes the guess work out of the buying process, giving you peace of mind that you are getting the best product at the best price. We are so confident in the quality and value of our natural stone veneers that we back them with our iron-clad Value-Price Guarantee. We will match or beat any competitor’s delivered price on all of our comparable natural stone veneers. Just provide us with the quote from another company, and we will present you with our pricing on comparable stone. This guarantees that you get the best price on quality products direct from a domestic manufacturer.
We believe our natural stone veneers achieve a level of lasting beauty and satisfaction for our customers that no other building material can. Of course, we want our customers to be the final judge of this. For your protection, we offer the industry’s only 100% unconditional guarantee on our natural stone veneers. If for any reason you are not satisfied with your stone purchase within the first 30 days of receiving it, you can return it to the Quarry Mill in its original condition and original packaging. The are no restocking fees, however, it is the customer's responsibility to pay return freight charges. If you prefer, you may request a replacement product instead of a refund.
Your natural stone veneer is covered under our limited lifetime warranty. All natural stone veneers from the Quarry Mill are guaranteed to be free from defects in the stone and/or workmanship. The Quarry Mill may, at its sole discretion, repair or replace defective stones free of charge. It is expected that a small percentage of natural stone will break during transport. All pallets are stocked with extra stone slightly over the amount ordered to accommodate any breakage. The Quarry Mill’s warranty does not cover improper installation.